km88 ph Privacy Policy – How We Handle Your Personal Data
This Privacy Policy explains what personal information km88 ph collects from Philippine members, how that information is used and stored, and what rights you have regarding your data. Please read this policy carefully before registering an account or using any feature on this platform.
Last reviewed: 2024. This policy applies to all users accessing km88 ph from the Philippines.
1. What Information We Collect
km88 ph collects personal information when you register an account, interact with the platform, or contact our support team. The categories of data we collect include:
- Account information: Full name, date of birth, email address, mobile number, and government-issued ID details submitted during registration or identity verification.
- Payment and transaction data: Deposit and withdrawal records, payment method details (e.g., e-wallet identifiers, bank account information), and transaction amounts in Philippine Peso (₱/PHP). We do not store full card numbers or sensitive payment credentials on our servers.
- Device and browser data: IP address, browser type, operating system, device model, screen resolution, and referring URL. This information is collected automatically when you visit km88 ph.
- Usage data: Pages visited, features accessed, bets placed, games played, session duration, and click behaviour on the platform.
- Communication records: Messages exchanged with our customer support team, including chat logs and email correspondence.
2. How We Use Your Information
km88 ph uses the personal data we collect for the following purposes:
- To create and manage your account, including verifying your identity and eligibility to use the platform.
- To process deposits, withdrawals, and all financial transactions in Philippine Peso in a secure and accurate manner.
- To provide access to sports betting, online slot games, live casino, and other platform features.
- To respond to your customer support inquiries and resolve account-related issues in English.
- To monitor account activity for fraud prevention, security, and compliance with anti-money laundering regulations applicable to our operations.
- To improve platform performance, fix technical issues, and develop new features based on how Philippine members use the service.
- To send you account-related notifications, such as transaction confirmations and security alerts. We do not send unsolicited promotional messages without your consent.
3. Cookies and Tracking Technologies
km88 ph uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise your browser session, maintain your login state, and remember your preferences across visits.
We use the following types of cookies:
- Essential cookies: Required for the platform to function. Without them, features like account login and session management would not work.
- Analytics cookies: Help us understand how members navigate the platform, which pages receive the most traffic, and where technical issues occur. This data is aggregated and does not identify individual users.
- Security cookies: Used to detect and prevent fraudulent activity, including bot activity and unauthorized access attempts.
You can manage cookie settings through your browser. Disabling essential cookies may prevent certain platform features from working correctly. By continuing to use km88 ph, you consent to the use of cookies as described in this policy.
4. Data Storage, Security, and Third Parties
km88 ph stores personal data on secured servers. Access to personal information is restricted to authorised personnel who require it to perform their job functions. We implement industry-standard technical and organisational measures to protect data against unauthorised access, loss, or disclosure.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable regulations, including financial record-keeping obligations. When data is no longer required, it is securely deleted or anonymised.
km88 ph may share data with third-party service providers who assist us in operating the platform — for example, payment processors, identity verification services, and technical infrastructure providers. These third parties are contractually obligated to process data only for the specific purpose we have engaged them for and to maintain appropriate security standards. We do not sell personal data to third parties.
In certain circumstances, km88 ph may be required to disclose personal data to regulatory authorities or law enforcement agencies in compliance with applicable Philippine law or international obligations. We will only disclose the minimum data necessary for such requirements.
5. Your Rights and Minor Protection
As a Philippine member of km88 ph, you have the following rights regarding your personal data:
- Right to access: You may request a copy of the personal data we hold about you at any time by contacting our support team.
- Right to correction: If any of your personal data is inaccurate or out of date, you may request that we update it. Certain account details can be updated directly from your account settings.
- Right to deletion: You may request the deletion of your personal data, subject to our legal obligations to retain certain records. Deletion requests will be reviewed and processed within a reasonable timeframe.
- Right to object: You may object to the use of your data for specific purposes, such as analytics, by contacting us directly.
km88 ph strictly prohibits the use of the platform by individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account, that account will be immediately closed and any associated data will be deleted in accordance with applicable law. Age verification may be requested at any point during account use.
6. Policy Updates and How to Contact Us
km88 ph may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or platform features. When we make significant changes, we will update the review date at the top of this page. We encourage Philippine members to review this policy periodically to stay informed about how their data is handled.
Continued use of the platform after any policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should stop using km88 ph and may request account closure through our support team.
If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, you can reach our support team through the live chat feature on the platform or by visiting the FAQ section for common privacy questions. Our English-language support team is available around the clock to assist members in the Philippines.
Questions About Your Data?
Our support team is available 24/7 to assist with privacy requests, data corrections, or account concerns. You can also find answers to common questions in the FAQ section before reaching out.